Charlotte Olympia is an award-winning British luxury shoe and accessories brand, well known for it’s “island” platform Dolly pump, the Kitty flat and the perspex Pandora clutch box. Charlotte Olympia sells its products across the world in the US, Europe, Middle East and Asia markets. Charlotte Olympia looked for a new E-Commerce solution provider to handle on-going evolutions and future Asia expansions.
Charlotte Olympia selected a proactive partner in Bluecom to provide expertise with 3rd party integration on Demandware platform. Bluecom provided bi-weekly evolution releases using agile methodology on the US, Europe and UK websites and created a separate instance for a global website. Some of the services Bluecom provided included bug fixing, website improvements, Demandware function support, additional payment gateway integrations and event campaigns. Bluecom also performed complex 3rd party integration with Madrill, Akeneo PIM and Google product manager.
Strong SLAs were set in place according to the business needs of Charlotte Olympia and Bluecom. Bluecom continues to work together with Charlotte Olympia, with additional Asia expansion projects in 2015.